We are committed to providing high-quality service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please contact us with the details. We will consider your complaint and identify the necessary corrective actions.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/
All heating boilers are covered the manufacturers guarantee that will have been confirmed at time of purchase. All workmanship is backed by the Complete Boiler Care 12 month guarantee.
Complete Boiler Care engineers have been installing new boilers for more than sixty years combined and install more gas boilers than any other independently owned company in Merseyside.
Complete Boiler Care is a trading name of CBQ heating Ltd registered in England and Wales Company no 09985471. VAT registration 253880977.
All our image and website material/content are strictly copyrighted 2016-2020. CBQ heating Ltd Is authorised and regulated by the Financial Conduct Authority FRN 756339.
We are a credit broker not a lender and have facilities with a panel of lenders. Unit 38 Fariers way, L30 4XL. Tel. 0330 043 4319
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