We are committed to providing high-quality service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please contact us with the details. We will consider your complaint and identify the necessary corrective actions.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/
All heating boilers are covered the manufacturers guarantee that will have been confirmed at time of purchase. All workmanship is backed by the Complete Boiler Care 12 month guarantee.
Complete Boiler Care engineers have been installing new boilers for more than sixty years combined and install more gas boilers than any other independently owned company in Merseyside.
Complete Boiler Care is a trading name of Mersey Mechanical Ltd registered in England and Wales Company no 12939428.
Mersey Mechanical Ltd introduce customers to TradeHelp Ltd and do not receive a fee for the introduction. TradeHelp Ltd are a credit broker, not a lender, and offer loans from Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC authorised and regulated by Financial Conduct Authority.
Finance options are offered subject to status and credit check, which must be completed before commencement of works. A 14 day cooling off period applies to all applications. If cancelled within 14 days, alternative payment of the full outstanding balance must be made.
All our image and website material/content are strictly copyrighted.
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